How Can We Help?

Here are some of our most frequently asked questions. If you can’t find what you are looking for here, give us a call or contact us.

So how does this all work?

Congratulations on taking the first steps in going solar and making a positive impact with Spark Change. Spark Change is where solar education, AI powered instant solar designs, informational solar articles. Spark change answers all your solar questions and helps you compare the nation’s top installers so you can make a wise choice for your family. Our Solar Education Series is a free resource for home owners to learn about the benefits of going solar, and get all your solar questions answered.
Click “Get Started”. Then enter in some basic information, including your property address, and average utility bill. Click “Submit” and our AI Solar Designer will generate your Instant solar design. From there, Click “Submit” again, and our customer service team will reach out to you via text, email and phone, to see if solar is a good fit for your family. If solar is a good fit and your home qualifies, you will be matched with your Spark Change Account Executive who will show you 3-5 different quotes from our installation partners.
You pick the company with the best value who is the best fit for your family; and OK a few forms. We take care of everything from there. You will receive instant updates as your project progresses. I live person is available to chat 24 hours a chat via text, chat, email, and phone. We understand, you have a lot going on. We make going solar quick and easy. Ask about our protect a friend program!

How much can I expect to save by going solar?

The amount you can expect to save by going solar depends on which solar installation company you choose. On average the families we serve save anywhere from 20% – 50% every month. They also protect their families from inflation and the rising cost of electricity nationwide.

What is the process for going solar?

Just fill out our intake form and create your Spark Change account. We do all the research and price shopping for you so you can save time and money. Once you select your preferred installation company, and check out, your dedicated solar account executive will reach out via email, text, and phone. 
Our team will finalize your design, and make sure your getting the best deal possible. Your solar account executive will help you get qualified, complete your virtual site survey, and ok a few forms. From there your project is submitted to engineering, permitting, installation, interconnection to the grid, and you take control of your family’s energy.

How long will my installation take?

Installation timelines depend on the size of the system and the installation partner you choose. Installation windows are anywhere from 90 days to 15 days depending on your installation partner. Normally, an installation takes 3-4 hours depending on your family’s energy needs. A very large system can take up to two days in some cases.

What if I move?

Your system can be relocated to your new home or you can include the system into your home value. If you decided to lease your system from one of our partners, you can pay off the system or you can transfer it to the new homeowner. If you elect to pay off the system, you can include this price in your listing price. Contact your dedicated Spark Change Account Executive anytime for answers to all your solar questions.

Can I store excess energy?

Yes, however, where the energy is stored is dependent upon whether you choose to install a solar storage battery with your system. If your installation does include a battery, your excess energy will be sent there. If your system does not include a battery, excess energy produced will be sent to the utility grid until sundown. This excess energy will be stored on your utility account as a net credit, for you to use when you need it.
The Spark Change Solar System Includes a whole home battery from our partners over at Home Grid Energy. When the power goes out, your family won’t even notice. This whole home battery charges in less than an hour, and will power your entire home including your air conditioner and hot water heater for a full 24 hours. When you bundle a battery with your solar, you are eligible for a $7500 battery rebate.
Decentralize you family’s power today!

Who maintains the system? Is my system covered under warranty?

Depending on who you select as your installation partner the warranties. Ask you account executive for more information on solar warranties.
When you go solar with Spark Change, your roof, solar system, and equipment is protected by Solar Insure’s national solar comprehensive warranty program. You’re covered bumper to bumber for 30 years! This means:
1. 30 year workmanship warranty
2. 30 year penetration warranty
3. 30 year performance warranty
4. 30 year manufacturers warranty
This means never having to climb on your roof, or come out of pocket for parts or labor. You will have complete peace of mind knowing you and your family are covered for 30 years. This is one of the main reasons everyone is going solar. For peace of mind. So no matter what happens their family is protected.

What happens if the power goes out or if there is bad weather?

If the power goes out in your area, systems tied to the grid go out also. It is not safe to send power out to the grid where workers are attempting to fix a power outage problem. Weather conditions like rain and snow can affect system production, however, solar panels will continue to produce energy on a cloudy or foggy day. 
Your system is designed using our AI powered design software which calculates your system size based on your electrical consumption and 30 years of weather patterns.
We recommend adding a battery to your system so your energy production is decentralized from the grid and completely self sufficient.

This sounds awesome. Too awesome. What’s the catch?

No Catch, Just pay less for a bill you’d never cancel anyways.
No money down, no upfront costs. Go solar today with no money out of pocket. Eliminate your power bill and pay less to own your power with solar energy. Swap your power bill for a more economical solar bill that’s fixed and never goes up.
Don’t rent your power from the power company, go solar and own your power instead!

How do I qualify?

You need plenty of room on your roof on the south, east, and western sides of your home in order to qualify for solar. Your roof also must get enough sun through the day, with no obstructions shading the roof. You must be the owner of the home and have a credit score above 650 in order to qualify for our financing options. Have a desire to make a difference in your local and global community.
Your roof also has to be in good condition and eligible for solar. Depending on how much solar there is in your area the utility may deny your application to go solar. 

I heard there’s free government money. How do I get it?

You heard right. The Federal government just signed a bill into law providing a 30% renewable energy tax credit to homeowners who go solar. This means the federal government will cut you a check next year during tax season. The average tax credit is anywhere from $15,000 – $20,000. We show you how to get it, and provide you all the necessary paperwork for your tax professional.
Depending on your state, you may be eligible for additional local and state rebates. Your dedicated Spark Change account executive will go over all the incentives and benefits available to your family.
Your roof also has to be in good condition and eligible for solar. Depending on how much solar there is in your area the utility may deny your application to go solar. 

What about when I need a new roof?

Our installation crews all come from the roofing industry. When you do need a new roof, we remove the panels, replace the roof at cost, and reinstall the panels. You get one removal and replacement every 15 years at no cost to you.

Tell me about this whole net metering thing.

During the day you produce more power than you consume and you receive a credit for it. At night you use those credits to cover your consumption needs.

Will I still have a power bill?

Yes and No. Yes you will be producing all of your own electricity with the solar power plant on top of your home. You will not be renting power from the utility anymore, so you wont have charge for electricity. Depending on your area your utility charges a connection fee which can range for $5 to $30 a month. Check with your Spark Change dedicated account executive for more information on utility fees in your area.

It rains a lot where I live. Do my panels still work when it’s cloudy?

Yep! The sun is so strong that even when it’s cloudy the panels still produce energy at 60% to 90% efficiency. Our AI powered engineering software utilizes data sets from 30 years of weather patterns in your area, in order to properly account for rainy days and size your system accurately.